Privacy Policy
Last updated: October 19, 2026
Who we are
Apex Media Growth ("we", "us") is a marketing agency for local businesses in the United States. This policy explains what information we collect, how we use it and the choices you have.
What we collect
- Information you give us: your name, phone number, email, business name, city and your answers on our website forms and on our Facebook and Instagram lead forms, plus the messages you send us (including what you type in our AI chat assistant, Ava) and notes from our calls.
- Information collected automatically: pages you visit, device and browser data, and cookies or similar tools, including the Meta Pixel and analytics tags when they are active.
- Information from our clients: when a business hires us, we handle its customers' contact details on its behalf to run its marketing and follow-up. We act as a service provider: that data belongs to our client and we use it only to deliver the service.
How we use it
- To reply to you, schedule calls and send the information you asked for.
- To deliver, bill and support our services.
- To measure and improve our ads and website.
- To meet legal, tax and security obligations.
Text messages and calls
If you give us your mobile number, we may call or text you about your request: replies to your questions, appointment confirmations, reminders and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Consent to receive texts is not a condition of any purchase.
We do not sell, rent or share mobile phone numbers or text-message consent with third parties or affiliates for their marketing purposes. Text messaging opt-in data and consent are never shared with any third party.
Who we share it with
We do not sell personal information. We share it only with providers that help us run the business, under contracts that limit how they use it: our CRM and messaging platform, the automation and AI providers that power our chat assistant, our payment processor (Stripe), Google Workspace, Meta, and scheduling tools. We may also share it when the law requires it, to protect our rights, or as part of a merger or sale of the business.
Cookies and ads
We use cookies and tags, such as the Meta Pixel, to see which ads bring visitors and inquiries. You can block or delete cookies in your browser and manage ad preferences in your Facebook and Instagram settings.
We also use Microsoft Clarity to understand how visitors use our site, through heatmaps and session replays of clicks, taps and scrolling. Clarity hides what you type in forms. Microsoft processes this data under its privacy statement (privacy.microsoft.com).
How long we keep it
We keep information as long as we need it for the purposes above. Inquiries that don't become clients are deleted within 24 months. Billing records are kept for as long as tax law requires.
Your choices and rights
You can ask us to show, correct or delete your information, and you can opt out of marketing at any time: use the unsubscribe link in our emails or reply STOP to our texts. Depending on the state where you live, you may have additional privacy rights. Write to us and we will respond within 45 days.
Security
We use reasonable safeguards, such as access controls and encrypted services, to protect your information. No method of transmission or storage is completely secure.
Children
Our services are for businesses and are not directed to children under 13. We do not knowingly collect their information.
Changes to this policy
We may update this policy. The date at the top shows the latest version.
Contact
Apex Media Growth
Email: apexmediama@gmail.com